On behalf of the entire staff of McDowell County Emergency Services, I would like to welcome you to our website.   Our award winning agency has a long history of being a top provider of emergency services in North Carolina. The men and women of our department work tirelessly each day alongside the committed team members from local fire departments, rescue, and law enforcement to ensure citizens and visitors of McDowell County receive professional and quality service that exceeds national standards.  Our EMS division is leading the way in rural pre-hospital care while our innovative community paramedic program improves the lives and health of our most vulnerable population.  Our state of the art 911 Communications Center is using advanced technology to process 911 calls in a timely manner, while our EM team works to prepare for the next disaster.  Thank you for taking the time to visit our site.  Please contact us should you have any questions about our agency.    

2017 Response Data

EMS Calls for Service - 9,294

Community Paramedic Calls - 2,216

EM Calls for Service - 786

911 Center Incoming Calls - 120,724

911 Center Dispatches - 77,393



William Kehler

Emergency Serv.


McDowell County now has a non-emergency number for residents affected by the Alberto flooding:         828-559-9683 (55-99-MUD).

The non-emergency number is an ideal way for residents to report events that do not need an immediate response by a public safety agency. The number is staffed from 8 am to 5 pm. Leave a message after these hours.


McDowell County​ 

Emergency Services